Instructor-led Workshops

Clients depend upon CMI for a number of services–instructor-led workshops, individual coaching sessions and online course offerings.

The following provides an overview of what makes CMI’s instructor-led, communication skills training programs effective along with descriptions of its most popular workshop offerings.

Wherever our clients send us, our # 1 goal is to generate high levels of satisfaction!

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We make the best use of your employees’ time by

  • conducting up-front assessment meetings
  • providing the necessary instructional materials, and equipment
  • utilizing curriculum formats that facilitate participant learning and comfort
  • re-capping workshop results with written reports

Generating excellent classroom results, helping participants improve skills expeditiously, meeting and exceeding customers’ (buyers and users) expectations and remaining flexible while honoring commitments are the essential elements in CMI’s approach to providing service excellence.

Our courses:

While headquartered in Massachusetts, CMI has conducted workshops all over the United States, even as far away as Moscow, Russia.


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